The Toro Total Coverage Guarantee
and
The Toro Starting Guarantee on GTS-2 (Guaranteed to Start) Engines
A Full Two-Year Warranty (Limited Warranty for Commercial Use)
Conditions and Products Covered under The Toro Total Coverage Guarantee
The Toro Company and its affiliate, Toro Warranty Company, promise to repair any Toro Product used for residential purposes* if defective in materials or
workmanship or if it stops functioning due to the failure of a component. The following time periods apply from the date of purchase:
Products
Warranty Period
•
•
Recycler
r Walk Mowers
Batteries
2 year full warranty
1 year full warranty
This warranty covers the cost of parts and labor, but you must pay transportation costs. This warranty applies to all steel deck Toro Recycler Walk Mowers.
Conditions and Products Covered under The Toro Starting Guarantee
The Toro Company and its affiliate, Toro Warranty Company, guarantee that your Toro GTS-2 Engine, when used for residential purposes*, will start on the first
or second pull for two years from the date of purchase, if you provide the routine maintenance it requires, or we will fix it free of charge.
This warranty covers the cost of parts and labor, but you must pay transportation costs. This warranty applies to all steel deck Toro Recycler Walk Mowers.
Limited Warranty for Commercial Use
Toro Recycler Walk Mowers used for commercial, institutional, or rental use are warranted for 45 days against defects in materials or workmanship.
Components failing due to normal wear are not covered by this warranty. The Toro Starting Guarantee does not apply when the product is used commercially.
Items and Conditions Not Covered
There is no other express warranty. This express warranty does not cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel, lubricants, oil changes, spark plugs, air filter, blade sharpening, worn blade, cable/linkage
adjustments, or brake and clutch adjustments
•
•
Any product or part which has been altered or misused or required replacement or repair due to accidents or lack of proper maintenance
Repairs necessary due to improper battery care, electrical supply irregularities, or failure to properly prepare the mower prior to any period of non-use over
three months
•
•
•
•
Pickup and delivery charges
Operational misuse, neglect, or accidents
Repairs or attempted repairs by anyone other than a Toro Service outlet
Repairs or adjustments to correct starting difficulties due to the following:
–
–
–
–
–
failure to follow proper maintenance procedures
rotary mower blade striking an object
contaminants in the fuel system
improper fuel or fuel/oil mixture (consult your Operator’s Manual if in doubt)
failure to drain the fuel system prior to any period of non-use over three months
•
Special operational conditions where starting may require more than two pulls:
–
–
–
first time starts after extended period of non-use over three months or seasonal storage
cool temperature starts such as those found in early spring and late autumn
improper starting procedures
If you are having difficulty starting your unit, please check the Operator’s Manual to ensure that you are using the correct starting procedures. This can save an
unnecessary visit to a Service Dealer.
Owner Responsibilities
You must maintain your Toro Product by following the maintenance procedures described in the Operator’s Manual. Such routine maintenance, whether
performed by a dealer or by you, is at your expense.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or workmanship, or if a normal, able-bodied adult can no longer start your product’s engine in
one or two pulls, follow this procedure:
1.
Contact any Toro Authorized or Master Service Dealer to arrange service at their dealership. To locate a dealer convenient to you, refer to the Yellow Pages
of your telephone directory (look under “Lawn Mowers”) or access our website at www.Toro.com. U.S. Customers may also call 800-421-9684 to use our
24-hour
Toro dealer locator system.
2
.
.
Bring the product and your proof of purchase (sales receipt) to the Service Dealer.
3
If for any reason you are dissatisfied with the Service Dealer’s analysis or with the assistance provided, contact us at: Customer Care Department,
Consumer Division, Toro Warranty Company, 8111 Lyndale Avenue South, Bloomington, MN 55420-1196; or call us toll free at 866-214-9807 (U.S.
customers) or 866-214-9808 (Canada customers).
General Conditions
All repairs covered by these warranties must be performed by an Authorized or Master Toro Service Dealer using Toro approved replacement parts. Repair by a
Toro Service Dealer is your sole remedy under these warranties.
Neither The Toro Company nor Toro Warranty Company is liable for indirect, incidental, or consequential damages in connection with the use of the Toro
Products covered by these warranties, including any cost or expense of providing substitute equipment or service during reasonable periods of malfunction or
non-use pending completion of repairs under these warranties.
Some states do not allow exclusions of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions and
limitations may not apply to you.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain guarantee
policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or have difficulty obtaining guarantee
information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
Part No. 374–0052 Rev. –
*
Residential purposes means use of the product on the same lot as your home. Use at more than one location is considered commercial use, and the
commercial use warranty would apply.
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| Categories | Lawn Mower Manual, Toro Lawn Mower Manual |
|---|---|
| Tags | Toro 20001 |
| Model Year | 2004 |
| Download File |
|
| Document Type | Operator's Manual |
| Language | English |
| Product Brand | Toro. Customer Service Representatives are available by phone:
Monday - Friday 7:30 a.m. to 9:00 p.m. (CDT) - Saturday 8:00 a.m. to 8:00 p.m. (CDT) - Sunday 10:00 a.m. to 8:00 p.m. (CDT)
Canada 1-888-225-4886 USA 1-888-384-9939, Lawn Mower |
| Document File Type | |
| Publisher | toro.com |
| Wikipedia's Page | Toro Company |
| Copyright | Attribution Non-commercial |
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